branch.io - Referral Credits not being recorded -

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i have set 2 referral credit rules.

  1. all acting users 7 default credits every time trigger event mq_app_open
  2. referred acting users 10 default credits every time trigger event mq_app_open

mq_app_open custom event recording on app open.

i can see rule 1 getting applied can never rule 2 applied.

what "referred acting users" mean?

i think issue relates fact when open app (universal) deeplink see 2 events

  • open
  • mq_app_open

for each of session referring branch link id, session referring click id , session referring link url null.

oddly, when let app go background , foreground again see following events

  • open
  • referred session

for these 2 events session referring branch link id, session referring click id have values session referring link url null.

i not sure why of these values null when seem should reference link url clicked on.

alex branch.io here:

referred acting users rather confusing way 'users take action , open app after clicking on branch link'. should adjust our terminology make bit clearer. purposes, can think of referred users.

i not why rule 1 working rule 2 not. possibly there conflict having 2 rules applying same user same event — try refactoring rules referring users 7 points , referred users 17.

those session parameters should coming values, assuming link clicked. need bit more debugging see what's going on — mind submitting ticket branch integrations team can dig code , backend config of specific app?


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